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Inviting applications for the role of Accounts Receivable Specialist We are looking for someone with extensive knowledge and is able to facilitate theidentification and resolution of any customer disputes.
All aspects of collections regarding debtors ledger
Handling outgoing collection calls
Facilitating the identification and resolution of any customer disputes
Allocating and clarifying payments
Managing overdue payments
Receive and resolve discrepancies (bank, business, customer contact)
Prepare and dispatch dunning letters/statements
Provide support to AR Team Leader and Analyst for credit control activities as required.
Month end processing and reporting requirements
Ensuring all Associate activities are compliant to audit requirements
Documenting all collection activity re debtors ledger
Escalation and follow through of issue’s re debtors ledger
Ensure Key Metric’s are met and service is delivered to end users as expected
Previous experience in handling customers/ AR/ credit activity (represent advantages);
High School Degree (University graduate or Economic studies are an advantage);
Good MS Office (especially MS Excel) knowledge
Analytical thinking and ability to learn fast
Personal culture and ability to deal with the client properly
High motivation and willingness to learn
Ability to work under time pressure
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.