OFERTY PRACY

Job description

Our highly motivated and engaged team members are at the heart of our success! This role requires working closely with a variety of clients to professionally deliver a quality German Payroll service.

This role will be remote.

Key objectives of the role

The successful candidate requires minimum 2 years of German payroll experience and the ability to demonstrate a proven track record in the following areas:

• Payroll delivery and service level management
  Delivery of accurate and compliant German payrolls for a group of assigned global clients. The ability to co-ordinate and deliver on a variety of client requirements to ensure statutory compliance and an efficient service.
• Operational excellence
  Individually, and as a team member, strive to improve the systems, processes and payroll delivery environment to maximise the efficiency and accuracy of our service, for our clients.
• Communication
  Managing and maintaining clear and informative communications to clients, payroll operations management and client account managers.
• Country legislation knowledge
  Being the primary contact point for the assigned German payrolls, developing and maintaining detailed knowledge and understanding of the statutory processes and legislative deadlines in Germany.
• Project delivery
  Working closely with the implementation team to take-on new client payrolls in Germany.
  Owning or contributing to specific company projects such as improving and/or changing systems, processes or functions within the business.
• Escalation and problem resolution
  Managing and resolving client escalations, seeking help and advice where needed.

Requirements

What are we looking for in you?

• Ideal candidate has worked in a multi-client payroll environment, managing a diverse range of payrolls and client relationships and has a proven track record of delivering German payrolls.
• Experience of DATEV Software is desirable but full training will be provided.
• Competent with German payroll complexities, including different terms and conditions and the compliant treatment of differing wage codes.
• Compliant with German legislation and periodic statutory requirements.
• Multilingual with German and Business English
• Is experienced in working with international clients both small and large (FTSE & Fortune 500) and has the ability to communicate clearly and gain trust with clients.
• Is a highly motivated and driven professional, with excellent communication skills and a track record of delivering high levels of customer satisfaction.
• Experience of working within a service delivery environment.
• Extremely organised and takes pride in the standard of their work.
• Can demonstrate the ability to interact effectively with iiPay’s clients and be assertive in a professional manner.
• Has intermediate to high Excel skills and is capable of effectively and efficiently manipulating data within an Excel workbook.